77bb Privacy Policy

01 Introduction

77bb ("we", "us", "the Platform") is committed to protecting the privacy of every player who uses our services. This Privacy Policy explains how 77bb collects, uses, stores, and protects your personal data when you register an account, make a deposit, place a bet, or interact with our platform in any way.

We understand that privacy matters to our players in Bangladesh. When you share your personal information with 77bb, you are trusting us to handle it responsibly. We take that trust seriously. This policy is written in plain language so you know exactly what is happening with your data — not buried in legal text that nobody reads.

This Privacy Policy should be read alongside the 77bb Terms and Conditions and the Responsible Gaming Policy. Together, these documents form the complete agreement between you and 77bb regarding your use of the platform.

02 What We Collect

77bb collects personal data in several ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third-party service providers such as payment processors.

Information you provide directly:

• Full name and date of birth
• Mobile phone number and email address
• Payment details including bKash, Nagad, or Rocket account numbers
• Identity verification documents (where requested)
• Communications you send to 77bb support
• Preferences and settings you configure in your account

Information collected automatically:

• IP address and approximate location
• Device type, operating system, and browser
• Pages visited and time spent on the 77bb platform
• Betting history, game activity, and transaction records
• Login timestamps and session data
• Cookie and tracking data (see the Cookies section below)

03 How We Use Your Data

77bb uses your personal data only for legitimate purposes directly related to operating the platform and providing services to you. We do not use your data for purposes that would surprise you or that you would reasonably object to.

If you have opted in to receive promotional messages from 77bb, we may contact you via SMS or email with information about bonuses, new games, and special offers. You can opt out of these communications at any time by contacting 77bb support or updating your account preferences.

04 Legal Basis for Processing

77bb processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the services you have signed up for — including account management, betting, and payments.
• Legal obligation: We are required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
• Legitimate interests: We process some data to protect the security of the platform, prevent fraud, and improve our services — where these interests do not override your rights.
• Consent: Where we rely on your consent — for example, to send you promotional messages — you can withdraw that consent at any time without affecting your ability to use 77bb.

05 Sharing Your Data

77bb does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable privacy standards.

• Payment processors: bKash, Nagad, and Rocket receive the payment information necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Where we are required to verify your identity or age, we may share relevant documents with a third-party verification service.
• Fraud prevention services: We may share data with fraud detection providers to protect the platform and all players from fraudulent activity.
• Regulatory and legal authorities: We may disclose your data to law enforcement, regulators, or courts where required by law or where we believe disclosure is necessary to protect the rights and safety of 77bb or its players.
• Technology providers: Service providers who help us operate the 77bb platform — such as hosting and analytics providers — may have access to data as part of their service. These providers are contractually bound to use data only for the purposes we specify.

06 Cookies

77bb uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our services. A cookie is a small text file stored on your device when you visit a website.

Types of cookies used by 77bb:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Functional cookies: Remember your preferences such as language settings and display options, so you do not have to set them every time you visit.
• Analytics cookies: Help us understand how players navigate the 77bb platform so we can improve the experience. Data collected is aggregated and anonymised where possible.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 77bb platform. Essential cookies cannot be disabled without preventing you from using the service.

07 Data Retention

77bb retains your personal data for as long as your account is active and for a period afterwards as required by law or legitimate business need. The specific retention periods that apply to different categories of data are set out below.

• Account data: Retained for the duration of your account and for up to 5 years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years to comply with anti-money laundering regulations.
• Identity verification documents: Retained for the period required by applicable law, typically 5 years from the date of verification.
• Support communications: Retained for up to 3 years from the date of the last communication.
• Analytics and usage data: Retained in anonymised or aggregated form for platform improvement purposes. Identifiable usage data is deleted within 12 months.

When data is no longer required, 77bb deletes or anonymises it securely. If you request deletion of your account and data, we will action your request subject to any legal retention obligations that apply.

08 Security

77bb takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your data against unauthorised access, loss, alteration, or disclosure.

• All data in transit between your device and 77bb is encrypted using TLS (Transport Layer Security).
• Sensitive data stored on 77bb servers is encrypted at rest using industry-standard encryption.
• Access to personal data within 77bb is restricted to authorised staff on a need-to-know basis.
• We conduct regular security reviews and vulnerability assessments of our platform.
• Payment data is handled by PCI-compliant payment processors — 77bb does not store full payment card details on its own servers.

While we take every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login details, and contact 77bb support immediately if you suspect your account has been compromised.

09 Your Rights

As a 77bb player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to your request within a reasonable timeframe.

10 Children

The 77bb platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has registered an account or provided personal data, we will close the account and delete the data immediately.

If you believe a minor has registered at 77bb, please contact us at [email protected] so we can investigate and take appropriate action without delay.

11 Changes to This Policy

77bb may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. Significant changes will be communicated to registered players via email or in-platform notification.

We encourage you to review this Privacy Policy periodically. Your continued use of the 77bb platform after any changes have been published constitutes your acceptance of the updated policy. If you disagree with any changes, you should stop using 77bb and contact us to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 77bb handles your personal information, please get in touch with our support team. We are available around the clock and will respond as quickly as possible.

For concerns related to responsible gaming or self-exclusion, please visit the Responsible Gaming page where dedicated support options are available.